Return Policy

 Returns & Exchanges

We know that sometimes returns and exchanges might be needed and we are happy to help!  We offer full refunds on unopened and unused items (minus the return shipping fee) within 30 days of purchase. To start a return or exchange, please email us at

Some things to keep in mind:

  • Reach out to us within 30 days of purchase.
  • Products must be unused.
  • Customers are responsible for the return shipping cost.
  • Refunds are credited back to the original form of payment. 


Limited 1-Year Warranty

At Swingly, we are committed to quality and ensuring that playtime is always fun! All of our products are backed by our 1-year limited warranty and we will replace any product free of charge. 

If you believe you have received defective merchandise, immediately discontinue the use of the product and you must contact us within 7 days of receiving the damaged item to be eligible for a replacement.

If you have any other questions or need some help with something else, please feel free to contact us at