Shipping & Returns

Swingly Shipping, Return & Exchange Policy



Doorway Playhouses ordered during the pre-order period will begin shipping in early December.  Standard shipping and handling vary from 3-5 days.

Shipping is currently available for US, but we will soon be adding other countries.


Returns & Exchanges

We are here to help parents inspire creativity at home, but if you are unhappy with your doorway playhouse we would be happy to help you!


Some things to keep in mind:

  • We will offer a full refund or exchange with proof of purchase within 30 days
  • Products must be unused and returned in their original packaging
  • Please also have your order number or proof of purchase handy
  • Please email us at hello@swinglytoys.com


Limited 1-Year Warranty

At Swingly, we are committed to quality and ensuring that playtime is always fun! All of our products are backed by our 1-year limited warranty and we will replace any product free of charge. If you believe you have received defective merchandise, immediately discontinue the use of the product.


If you have any other questions or need some help with something else, please feel free to contact us at hello@swinglytoys.com